Privacy Policy

Effective Date: 2026-04-09

1. Data We Collect

Data Type	Purpose	Retention
Voice audio	Speech-to-text conversion	Not stored (real-time processing only)
Translated text	Translation display, analytics	90 days (then anonymized)
Email address	Account management, billing	Until account deletion
Store name	Service operation	Until account deletion
Payment info	Subscription billing	Managed by Stripe (not stored by us)
Device ID	Device registration	Until device deactivation

2. Third-Party Data Processors

Provider	Purpose	Data Shared
Deepgram	Speech-to-Text (STT)	Voice audio stream (real-time, not stored)
Google Cloud Translation	Text translation	Source text
DeepL	Text translation (optional)	Source text
Anthropic (Claude)	Context-aware translation (optional)	Source text + context
Stripe	Payment processing	Email, payment method

3. Data Anonymization

After 90 days, translation records are anonymized: original text is replaced with a hash. Aggregated statistics (character counts, timestamps) are retained for service improvement.

4. Guest (Customer) Data

Store customers who use the translation service via QR code:

• No personal information is collected from guests.
• Voice audio is processed in real-time and not stored.
• A temporary session token (30-minute expiry) is used for the WebSocket connection.

5. Your Rights

• Access: Request a copy of your stored data.
• Correction: Update inaccurate information via the admin dashboard.
• Deletion: Request account and data deletion by contacting support.

6. Data Security

• All connections use TLS/SSL encryption.
• API keys are stored server-side only; never exposed to client devices.
• Admin passwords are hashed with bcrypt (or PBKDF2 fallback).
• Stripe webhook integrity is verified via signature validation.

7. Cookies and Local Storage

The Service uses:

• Session cookies for admin/clerk authentication.
• localStorage for clerk UI language preference.
• Service Worker cache for offline fallback.

No third-party tracking cookies are used.

8. Changes to This Policy

We will notify account holders via email at least 30 days before any material changes. The latest version is always available at this URL.

Contact

Data protection inquiries: [email protected]